Do You Provide Food Deliveries in NYC For An App? You Have New Rights
The New York Public Library is committed to serving all New Yorkers and collaborating with organizations to share information and resources that impact our communities. This is why the Library teamed up with the Department of Consumer and Worker Protection (DCWP) and Los Deliveristas Unidos (LDU) to provide information about the new rights for food delivery workers.
New York City recently passed new legislation regulating the online third-party food delivery service ("delivery apps") industry and providing legal workplace protections for delivery workers; currently, NYC has approximately 65,000 delivery workers. These laws will require the delivery apps to allow workers to set distance and route limitations, pay at least once a week, provide a free insulated delivery bag after six deliveries, and will set minimum pay. The law has gone into effect, with stages starting in January 2022.
During the conversation, Los Deliveristas Unidos shared the importance of collective action to enforce the laws, the essential work of food delivery workers, and the services they offer (including help against wage theft, job training, and workplace protection). DCWP provided details about the new rights for delivery works and responsibilities for restaurants, as well as ways to report abuse. Visit nyc.gov/DeliveryApps to contact DCWP or call 311 and ask for “Delivery Worker or Employer Assistance.” DCWP will keep your identity confidential. Immigration status does not impact the new rights and retaliation is illegal.
The New York Public Library welcomes people of all backgrounds and celebrates the rich multicultural diversity that defines New York City. For more information about multilingual resources, visit nypl.org/spotlight/multilingual. Stop by a branch library to use computers, sign up for a library card, check out books, participate in a variety of programs designed for adults, youth, children, and much more—all for free. For a list of library locations, visit nypl.org/locations.
Missed the conversation? Find the recording below.
Food App Delivery: Know Your Rights from The New York Public Library on Vimeo. This video has captions in English. Please note captions were generated live at the time of recording and may not be a completely accurate reflection of audio commentary.
Learn More About NYC Department of Consumer and Worker Protection:
The NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)—protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 59,000 businesses in more than 50 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more.
Learn More About Deliveristas Unidos:
Los Deliveristas Unidos (LDU) is a collective of mostly immigrant app delivery workers who are fighting for justice. LDU is a new organizing effort spawned by the Worker's Justice Project to give this vulnerable group of gig workers access to basic rights.
Facebook: https://www.facebook.com/DeliveristasUnidos
Instagram: https://instagram.com/losdeliveristasunidos_ny
Read E-Books with SimplyE
With your library card, it's easier than ever to choose from more than 300,000 e-books on SimplyE, The New York Public Library's free e-reader app. Gain access to digital resources for all ages, including e-books, audiobooks, databases, and more.
If you don’t have an NYPL library card, New York State residents can apply for a digital card online or through SimplyE (available on the App Store or Google Play).
Need more help? Read our guide to using SimplyE.